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(Archived) Network Analyst, IT

Last Updated: 6/08/20

Job Description

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

Network Anaylyst

***The primary location for this role is Hickory or Suwanee***

Position Summory: Develop, plan, implement, document, and administer network technologies supporting global data, voice, and video services and solutions to company users and authorized third-parties. This includes developing, maintaining, administering, supporting and optimizing the network infrastructure and any supporting systems. This role will also be responsible for tracking, detailing, and remediating network infrastructure-related issues assigned through the Incident and Change Management processes.

Duties & Responsibilities

  • Manage project initiatives, create project and implementation plans. Communicate with and coordinate internal and external project resources as needed.
  • Manage implementation of networking solutions as assigned.
  • Work with IT and business stakeholders to understand needs and implement solutions based on defined requirements.
  • Use defined processes to manage all change management activities associated with the network infrastructure including communications, approvals, procedural documentation, and production acceptance.
  • Assist with root cause analysis, troubleshooting and remediation of network events as assigned and conduct all necessary follow-up actions based on assignments.
  • Coordinate resolution efforts and prepare reports of findings.
  • Develop and maintain a thorough understanding of WAN/LAN networking basics, protocols, and best practices (i.e. DNS, Routing, NAT, web traffic, and email traffic).
  • Work closely with other team members to meet team goals and improve processes.
  • Create network documentation and network standards documents as assigned.
  • Recommend changes to policies, procedures, and standards and ensures conformance with IT and Company objectives. Participate and assist in driving the knowledge management process.
  • Assists in the recommendation and acquisition of new solutions and equipment.
  • Assist in developing and enhancing cooperative interdepartmental and business relationships and communications.
  • Assists with establishing budgetary requirements for equipment and services
  • Takes personal responsibility for making meeting commitments and ensuring expected results are achieved.

Skills Required

  • A bachelors degree in Information Systems or a related field.
  • 0 to 2+ years supporting implementation and support of LAN/WAN solutions.
  • Working knowledge of wireless solutions preferred.
  • Ruckus switching/wireless experience desired
  • Experience with load balancing solutions is preferred - F5 is a plus
  • Network certification (CCNA / CCNP) highly desired.
  • Networking protocol knowledges preferred (BGP, OSPF, GRE, HSRP/VRRP,SNMP, MPLS, QoS, DNS, etc).
  • Excellent interpersonal and teamwork skills to facilitate interactions with business clients and members of other technology teams
  • Ability to communicate, and present verbally and written, with a high level of confidence and skill.
  • Experience with current networking best practices in IT standards and principles.
  • Strong analytical and problem solving skills.
  • Experience with packet capture, e.g., Wireshark, and log analysis products preferred
  • Excellent technical documentation skills
  • The ability to work under pressure and to deadlines.
  • Commitment to keep up-to-date with IT trends and developments
  • Incumbent may be required to be available 24-hours a day, seven days a week.

***The primary location for this role is Hickory or Suwanee***

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.


Company Details

CommScope, Inc.

Hickory, North Carolina, United States