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(Archived) Senior Sales Engineer (Remote)

Last Updated: 10/22/20

Job Description

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

We are looking to add a Senior Sales Engineer to our team based in the US. This role can be based anywhere in the US, with preference given to those in the Eastern Time Zone as this role supports Comcast who is based in Philadelphia, PA.

Who we are:
At RUCKUS Networks, a CommScope company, we are constantly redefining connectivity to create a smarter, simpler, more connected world. We are a pioneer in the wireless infrastructure market, enabling service providers and enterprises to stay ahead of the exploding demand for high-bandwidth applications and services.

RUCKUS Smart Wi-Fi, LTE, and Switching technologies redefine what’s possible in wireless network performance with flexibility, reliability, and affordability.

Job Summary:
You will support pre-sales activities for Comcast and partner accounts. You will work closely with Account Managers to position and deliver solutions to service providers pursuing a variety of strategic wireless and network deployment initiatives including managed network services, SMB hotspots, public, and community Wi-Fi. You will design and implement strategies to successfully position the RUCKUS Networks product portfolio within Comcast. The role involves the full range of systems engineering skillsets from high level strategic and technical presentations to hands-on customer support of lab qualification, design, integration, and deployment, with particular emphasis on pre-sales technical strategic assessment, and positioning.

Duties & Responsibilities:

  • Support sales team in achievement of revenue goals
  • Account responsibilities within assigned Comcast. Learn relevant solution sets, architectures, and full product line specifications.
  • Coordinate customer testing, qualification, and deployment activities
  • Keep up-to-date on relevant competitive solutions, products, and services.
  • Provide technical and sales support for Comcast.
  • Participate in technical presentations for customers, partners, and prospects.
  • Assist in the development of formal sales proposals and RFx responses
  • Set-up and operate equipment for customer demonstrations and evaluations.
  • Provide customer feedback to Product Line Management to help improve products and services.

Qualifications:

  • A Bachelor’s Degree in Electrical Engineering, Computer Science or equivalent technical discipline preferred
  • 5+ years of internetworking experience.
  • 5+ years Wi-Fi or other RF data system experience required.
  • RUCKUS Wireless product experience and/or relevant experience in key competitor offerings
  • Pre-Sales experience in Tier-1 service provider or MSO environment
  • Experience with Wi-Fi in hospitality, MDU, education, and / or other enterprise verticals desirable
  • Previous customer support experience required
  • In-depth knowledge of Wi-Fi, switching, routing, and at least one of the following areas of specialization: RF, Network Management, WLAN Gateway Technologies, LTE, 3GPP Technologies, DAS
  • Ability to design, deliver, and execute product test plans in service provider lab environment and/or real-world field environment.
  • Ability to educate customer in Wi-Fi design and deployment processes from site survey, network design and planning, to AP installation and verification testing
  • Strong written/verbal communication and listening skills.
  • Able to generate technical presentations and deliver them with account team/customer.
  • Ability to work effectively and add value as a team member.
  • Ability to understand technical issues and apply solutions, technology, and products to a business opportunity.
  • Demonstrated technical knowledge, consulting and troubleshooting skills.
  • Strong problem-solving skills: the ability to assess a problem and determine an effective course of action.
  • Demonstrated initiative in seeking out projects that improve technical skillset, technological efficiencies, quality of product, sales opportunity, and leads.
  • Works independently with minimal supervision and guidance.
  • Willingness to travel up to 50% to customer account location in Philadelphia, PA.

#LI-Remote

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.

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Company Details


CommScope, Inc.

Hickory, North Carolina, United States