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Vice President of Digital Experience

CommScope, Inc.

Last Updated: 7/31/21

Job Description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Due to growth and customer demand, we are looking to add a Vice President of Digital Experience to our team. This role can be based in the US, near any major CommScope location with preference given to those located in the Greater Charlotte area, Greater Dallas area, or Greater Chicago area.

How You'll Help Us Connect the World.

Reporting into our VP, Global Customer Experience, you will develop a ground-breaking digital strategy that firmly positions CommScope for sustained growth. Here, you will lead our web presence and associated digital platforms, Customer Relationship Management (CRM) platform, and digital marketing and campaign operations. Strategically you will develop the roadmap for all things digital, own the associated cross-functional execution plans, and manage executive-level engagement and communications.

Your ability to apply marketing techniques over multiple digital channels and dynamically grow all digital aspects, including running refined marketing campaigns will be sought after along with your skill to communicate cross-functionally on a global level.

You will collaborate cross-functionally on the execution of CommScope’s digital strategy and owns the delivery of our One CRM program across all CommScope business segments, including executive engagement, organizational change, communications, and training aspects with overall responsibility for One CRM progress and impact reporting at an executive and management level. With your strategic, global, and customer-centric approach, we will look to you to improve customer digital engagement by driving an outstanding digital experience, anticipating needs, exceeding customer expectations, growing traffic, and supporting overall sales growth.

Required Qualifications for Consideration:

  • 7+ years of demonstrated ability in working in marketing or sales with adept, planning, and financial skills
  • 5 + years in Digital Marketing and/or Customer Relationship Management partnered with leadership and team-building experience. Ability to lead a proactive organization and ensure accountability for results that improve contribution to business objectives.
  • Extensive experience in leading entrepreneurial programs with cross-functional dependencies and converting strategic planning into tactical execution.
  • Advanced knowledge of digital experience tools, including web, social media, content marketing, CRM,, and Marketing Automation.
  • Expert verbal and written communication skills, with the ability to articulate vision and strategy in a way that encourages and motivates with focused intention.

What happens after you apply?

Learn how to prepare yourself for the next steps in our hiring process by visiting [Register to View] .

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [Register to View] You can also learn more about CommScope’s accommodation process and EEO policy at [Register to View]

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Company Details

Hickory, North Carolina, United States