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(Archived) CRM Business Systems Administrator

Last Updated: 7/30/21

Job Description

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

What to Expect

As a CRM Business Systems Analyst you will be tasked with the design, upkeep, and administration of the CommScope Networking Business unit and CRM system in the Sales/Marketing area, including business process design and documentation, environment customization specification, data definitions, and system integrations.

You Will Make an Impact by

Driving the design and development for our top-of-funnel activities: High-Velocity Selling & Prospecting, Marketing Automation via Marketo. You will work closely with partners and business analysts to translate needs into a technical solution, and participate in all phases of the project life cycle, including functional & risk analysis, developing technical requirements, testing, partnering with IT in deployment, and support. Having experience with Salesforce will be vital as you will perform hands-on design of all new and existing functionality, focusing on improving and resolving current design. Daily you will create user management, security, custom objects, page layouts, validations, workflow, flows, process builders, build reports and dashboards, and customized applications to support internal and customer-facing Salesforce environment. Provide ongoing technical and functional support to users of Salesforce and related applications (ZoomInfo, Outreach, etc) An exciting project will be a part of a migrating from Salesforce CRM to Microsoft Dynamics CRM

Required Qualifications for Consideration

  • Associates or Bachelor’s degree OR 5+ years working in large Enterprise company supporting CRM platforms
  • 3+ years of Salesforce administration experience at a enterprise high-growth company.
  • Knowledgeable in the following tools or equivalent: Salesforce Classic ADMIN, Microsoft Dynamics CRM, Data Loader, SQL, Jira, Microsoft Excel, Visio, etc.

You will Excite Us if

  • Experience with Salesforce Sales Classic/Enterprise, data migration tools, and ERP (SAP), and API’s
  • Knowledge of Data Management and schema design using Data Loader and SQL to both manage and access data.
  • Certifications: Salesforce Administrator (required), Microsoft Dynamics Admin (ideal),
  • Development knowledge with Visualforce, APEX, Apex Callouts, and Web Services a plus

You will be rewarded with a comprehensive benefits package, including paid vacation, medical, dental, and vision plans, life and accidental death insurance, and a 401(k) plan

Why CommScope:

CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside bright, passionate, and caring people who strive to create what's next…..come connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [Register to View] You can also learn more about CommScope’s accommodation process and EEO policy at [Register to View]

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Company Details

Hickory, North Carolina, United States