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(Archived) Mgr, Technical Marketing

Last Updated: 6/27/20

Job Description

Ruckus Networks, the networking industry’s acknowledged leader in innovation, revenue growth, and carrier deployment market share, is seeking high-caliber talent for our technical engineering organization.

This position offers the right candidate the opportunity to play a pivotal role in the success of our sales and marketing organizations. The role includes management responsibilities for a team of Technical Marketing Engineers (TME) but is also highly technical. A successful candidate is expected to be conversant in access networking technologies (wired and wireless) and able to lend a hand as needed. A third critical aspect of this role is the ability to accurately assess and win in today’s highly competitive access networking market.

Specific responsibilities include:

· - Deep familiarity with Ruckus products, related technologies, and competitive landscape

· - Day-to-day management of the TME team

· - Daily evaluation and prioritization of TME asks

· - Close collaboration with Solutions Engineering team

· - Manage quarterly sync calls with the field

· - Collaboration with Engineering, Product Management, Sales, and Marketing to scope projects and confirm tasks

· - Follow at least one Ruckus competitor closely while keeping general knowledge of major competitors

· - Give presentations as requested to the field or customers via webinar or public speaking

· - Write configuration guides and application notes

· - Provide guidance to Ruckus product management on use cases and incremental product/feature requirements and priorities to enhance the product

· - Sharing responsibility with the rest of the technical team for general field support as time-critical requirements arise (e.g. for competitive testing, RFI/RFP responses, pre-sales queries, demos, etc.)

This position reports to the Sr. Director of Solutions Engineering and Technical Marketing and is located in Sunnyvale, CA.


The successful candidate should have:

· - 7+ years of experience in the telecommunications industry, including at least 3 years in wired or wireless networking

· - Strong understanding of Wi-Fi, Ethernet switching and routing with the ability to configure and troubleshoot common topologies

· - Experience with products deployed in conjunction with enterprise and/or carrier networks: wireless controllers and access points, location/asset tracking systems, handheld devices, NAC solutions, subscriber gateways, directory servers, etc.

· - Strong skills in system test plan design and execution, including flawless attention to detail

· - Demonstrable quality and productivity in technical content creation

· - Excellent project management skills including the ability to scope and prioritize (or de-prioritize) tasks and follow-up to ensure timely completion

· - Strong command of written English

· - The will and attitude required to drive company success by enabling the success of others in the organization

· - An undergraduate degree in the sciences or engineering

· - Experience in a dynamic, high-growth environment

Company Details

CommScope, Inc.

Hickory, North Carolina, United States