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Sr. Program Manager, Strategic Accounts (630719700)

CommScope, Inc.

Last Updated: 2/13/20

Job Description

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

CommScope is a global innovator in IP, video and broadband technology. Our team collaborates with leading Service and Content Providers to create entertainment and communication solutions that are personalized and mobile.  At CommScope, we are constantly redefining connectivity to power a smarter, simpler, more connected world.  CommScope customers include service providers (cable, broadband, telco, satellite), commercial verticals, small enterprises, and the people they serve. We win when our customers win, and that drives everything we do.

This individual will support the North American Service Provider Sales team by providing project leadership and management for cross-functional, multi-site teams to successfully introduce new products and solutions to strategic customers. This individual will plan, conduct, and facilitate work in adherence with standard project and process deliverables while ensuring key program objectives are successfully achieved.

 

Primary Duties & Responsibilities

  • Responsible for managing and leading multiple technical projects from customer commitment through certification and trial, in accordance with company defined product development processes and procedures.
  • Performs project planning, tracking, and reporting.  Responsible for maintaining project metrics, communicating project status, issues, and requirements both verbally and in writing.
  • Responsible for identifying and coordinating resources required to meet commitments, project goals and objectives.  Works with management to resolve potential roadblocks.
  • Responsible for leading teams in the assessment of project risks/mitigation strategies and communicating these to appropriate stakeholders in the organization.
  • Serves as the primary point of contact and key escalation point for technical and logistical issues for assigned programs.
  • Responsible for managing relationships and communications with senior internal and external stakeholders.
  • Recommends corrective actions and implements changes, as necessary to project scope and project responsibilities. May also drive process improvement(s) across departments and business groups.

Skills Required 

  • Leads through influence.  Successful track record of managing teams in a combined project and matrix line management environment from concept to release.
  • Experience planning and executing complex new development projects with multi-disciplinary teams.
  • Self-starter with proven ability to work effectively in virtual teams.  Ability to work with minimal supervision.
  • Ability to motivate teams to achieve project goals and work cohesively to achieve shared goals.
  • Strong Microsoft Office and Project Management tool skills.
  • Strong respect for language and diplomatic communication.  Ability to communicate effectively in both verbal and written form.
  • Positive, can-do attitude with a customer service mindset.
  • Relationship builder.
  • Working knowledge of telecommunications technologies (DOCSIS, RF, Wifi, PON, virtualization) preferred. 

 

 Basic Qualifications 

  • Bachelor’s Degree (Engineering or Business) or equivalent.
  • >5 years project management experience in telecommunications or software related field. 
  • PMP Certification preferred.
  • Ability to travel as required.

Open to someone living in any major city in the US - Virtual US

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.

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Company Details


CommScope, Inc.

Hickory, North Carolina, United States