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(Archived) Senior Professional Content Developer (Remote)

Last Updated: 6/22/21

Job Description

Everyone communicates. It’s the essence of the human experience. How we communicate is evolving. Technology is reshaping the way we live, learn and thrive. The epicenter of this transformation is the network—our passion. Our experts are rethinking the purpose, role and usage of networks to help our customers increase bandwidth, expand capacity, enhance efficiency, speed deployment and simplify migration. From remote cell sites to massive sports arenas, from busy airports to state-of-the-art data centers— we provide the essential expertise and vital infrastructure your business needs to succeed. The world’s most advanced networks rely on CommScope connectivity.

If you wish to be a part of a team dedicated to delivering industry-leading performance through outstanding talent, and a culture of innovation and collaboration, then this is an opportunity you won't want to miss!

CommScope is looking to add a Senior Professional Content Developer to our team. We are open to having anyone in the US, with preference given to those in Texas, Minnesota, Illinois, Florida, Georgia and North Carolina.

How You'll Help us Connect The World

As a member of our Ruckus business unit's services and support education team, you will be crafting and developing Instructor Led Training (ILT), Virtual Classroom Training (VCT), Web-Based Training (WBT), and Mobile Learning content for diverse users of the Ruckus' product portfolio of switches, routers, wireless access points and controllers. Our courses are designed to teach Ruckus networking product technologies, installation, configuration, integration, management, troubleshooting, and maintenance. More specifically, this includes gathering course requirements from internal and external technical audiences and key partners. Design and develop comprehensive technical courseware to include presentation slides, application examples, and lab exercises. Work with a team of curriculum developers and technical trainers to create training plans, course design documents, & course descriptions. Design and facilitate lab environments and lab procedures. Attend product training and learn Ruckus products from pre-release stage. Work with product development and engineering teams and domain specialists to design, develop and publish learning content. Incorporate peer feedback to improve new or developed courses. Write and review certification exam questions and offer feedback. Our ideal candidate will possess the ability to learn complex technologies and tools used to develop technical training material. Learn and utilize new tools, applications that enhance the learning experience both on course development and delivery. Follow team curriculum development processes and procedures. This position has flexibility in location and minimal travel will be required.

Required Qualifications for Consideration

  • Completed Bachelors degree and Ideally 5 years of technical training and/or courseware development experience in the IT, Networking or Telecommunications industry. People with equivalent experience that includes technical writing will also be considered.
  • Experience in web-based authoring tools and proficiency in Microsoft Office Suite.
  • Technical knowledge of Ethernet and WiFi networking.

You Will Excite Us If You Have

Are a self-directed proactive worker who takes ownership for timely task completion. Have excellent communication skills. Prior experience with Articulate Storyline 360, Camtasia, Adobe CC (Photoshop, Audition, Illustrator, Acrobat, Premiere), publishing content for LMS and Audio/ video editing skills. Networking certifications are a plus.

What happens after you apply?

Learn how to prepare yourself for the next steps in our hiring process by visiting https://careers.commscope.com/how-we-hire

Why CommScope

CommScope is pushing the boundaries of communications technology. For more than 40 years, we’ve been leaders in innovating 5G, private networks and Gigabit speeds everywhere – we're always anticipating what’s next. Developments such as the Internet of Things, seamless connectivity, Cloud and 5G introduce new requirements and demand creative thinking. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

CommScope is an Equal Opportunity Employer, including people with disabilities and veterans. To learn more visit [Register to View]

#LI-Remote

It is the policy of CommScope to provide Equal Employment Opportunities to all individuals based on merit, qualifications and abilities. CommScope does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (including pregnancy), national origin, age or any other characteristics as protected by law. Furthermore, this contractor and subcontractor shall abide by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities.

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Company Details

Hickory, North Carolina, United States